Areas of law covered

Personal Injury and Clinical Negligence



Brief overview of your career

My approach to my clients is that no matter how busy you are, there are no pressing of buttons and “your call is important to us” I am always there – available! I like to take pride in the fact that I can give all of my clients the individual attention that they require. Client satisfaction and an understanding of the client’s needs are paramount to me.

I have dealt with all aspects of Personal Injury and Clinical Injury I have dealt with many types of cases during my career, from Road Traffic Accidents at one end of the spectrum to Group Actions. Acting on behalf of clients who have had accidents at work, Industrial Disease claims, such as Deafness or Asbestosis, Mesothelioma and Fatal accidents. Public Health claims, such as E-Coli, Water Pollution, Salmonella. Product liability claims (such as dealing with faulty hips). Claims on behalf of clients who have been involved with serious accidents, including serious accidents at work/Brain Injury, also Clinical Negligence.

I also take a special interest in acting on behalf of Prison Officers who have been injured during the course of their duty.

I have acted on behalf of clients who were involved in a water pollution claims many of whom have contracted Irritable Bowel Symptoms.

Case studies

I have lead a Group Deafness Claim where I represented the Group. My role involved in leading the Group. I have dealt with other Group Actions representing over 450 clients in another water pollution claim. I had also represented clients in a number of E-Coli outbreaks, Buncefield explosion in Hemel Hempstead. I have dealt and settled high value cases including cases involving PTSD involving Prison Officers. In Clinical Negligence matters representing clients in these difficult cases. Fatal accident representing clients at inquests.

Professional memberships and accreditations

Member of Association of Personal Injury Lawyers (APIL)

Why you love what you do

Helping those who have been unfortunate enough to have been injured due to no fault of their own.

Personal interests

I am Chair of Trustee’s at  Luton Citizens Advice.


“I have just reached a successful conclusion to a five year personal injury claim that had a major impact on my mental health and personal finances. However, I don’t think I would have made it through without the support and guidance from Melanie. Her approach was totally professional and she showed great compassion and understanding for the difficulties I experienced. She was backed by a great team who helped with the procedural aspects of the case and I would unreservedly recommend HPW, and Melanie in particular, to anybody looking for help in pursuing a personal injury claim”. – Anonymous Client

Melanie Neale was incredible in my legal process. She guided me from start to end, and in moments when I had doubts and had lost all hope, she was extremely supportive and reassuring. After years Melanie’s determination, perseverance and expertise saw that justice was done with my case. Any sort of legal process is daunting, and Melanie always made sure to explain everything that was happening in detail and that I understood each step. Melanie was wonderful and professional throughout my case, I am eternally grateful for her exceptional service and would not hesitate to highly recommend her and the HPW team.

Melanie Neale from Hubbard Pegman and Whitney has spent years helping me fight my claim for compensation against Her Majesty’s Prison Service following an assault. Melanie Neale’s tenacity kept me fighting when I felt I could give up. Without her help and expertise I would not only have problems financially, but my mental health would likely have deteriorated further in some of my already darkest years. I would not hesitate in recommending this firm to any of my former colleagues. Thank you Melanie and your team for shaping a brighter future for myself, my mental wellbeing, and my family.” Mr Simon Kirtland

“I would like to thank Melanie and her team for helping me in my claim for damages following a fall at work. Thank you for your kindness and pleasant manner and most of all your patience with me. It has taken some time to achieve settlement of my claim but thanks to her perseverance we got there!” Christine