You may have only just come across Section 7 Reports and not know what they are or who writes them. You’re in the right place. In this blog, we will...
Continue readingA selection of our client testimonials feature below.
General
“In all our estate dealings and communications over circa 12 months, Outi, Ana, Gurpal and other staff at Hubbard Pegman & Whitney LLP displayed professionalism and understanding, guiding us through the complex process at every stage even during postal strikes they endeavoured to ensure important documents were sent and received in a timely manner was a priority. Their service to us felt truly personal thank you”. – Anonymous
“We are very happy with the service provided. Very professional, kept up-to-date and informed regularly about the case.” Kajmak Mujollari & Peshqeshe Gjegja
“Your firm is not only helpful but also you understand how people feel in complex legal matters; you reassured us at every step and made us feel relaxed”
Conveyancing
Charlotte provided a very professional and helpful service. She responded to emails almost immediately. I would definitely recommend her. – Anonymous Client
“Thank you Gurpal for helping us realise our dream of a cottage by the sea” – Anonymous Client
“Excellent service from Gurpal Soni. She was very professional and very helpful” – Anonymous Client
“Thank you so much Gurpal. You have been very helpful throughout the process. We really appreciated your work”. – Anonymous client
“It has been a pleasure working with you Charlotte, the company is very lucky to have you” – Anonymous client for Charlotte Silvester
“Our dealings were mostly with Gurpal Soni who was very helpful, courteous, and took the time to explain some of the problems that arose during the various transactions”. – Robin and Nona Jackson
“As a first-time buyer the experience of buying a property brings both a lot of excitement and anxiety. Through her personable, calm and methodical nature Gurpal was able to hold my hand through the whole process: reassuring me during times or turbulence and curbing my enthusiasm if I was overly optimistic wherever necessary. I highly recommend her to any and all who mention they are looking to buy a home”. – Freddie Simons
“Gurpal was great. She was very thorough and efficient in the whole process” – T Bowyer
“Thank you for your kindness, friendliness and help during the stressful process of buying a house.”
This is what Amar said about our conveyancing department, “‘We both agree that you came across very professional, were extremely prompt in replying to all our requests and were kind enough to bring others’ along when needed. Great job!”
“Gurpal has been efficient, knowledgeable and professional throughout the entire process. I am very happy with her work and have already instructed her to work on my next case.”
“Just amazing, the service we received from your firm was of excellent quality.”
“I would like to personally thank Peter Augustine who was very professional yet friendly; Peter remained approachable at all times, he took time in explaining a few concepts to us in detail .We knew that we don’t need to worry.” Mr & Mrs Nikale
“This was our first experience of buying a house, and honestly it was the best experience ever!!!” Delighted clients
“I’d like to thank you and Peter for all your efforts in this, it’s very much appreciated!”
“Gurpal, thank you so much for keeping our conveyancing on track, especially during the last couple of hours. A calm, professional hand in charge is what we needed. Thank you.” R Anderson
‘Excellent service guys, we really appreciate both of your contributions. Gurpal, so impressed with the outstanding communication throughout and your incredible dedication to your work, is impressive. Highly recommended.’ V&G
Commercial Property
“HPW are an efficient, attentive firm with superb attention to detail. Delightful to work with.” Martin James & Nicola Russell
“Peter had done a great job to help us solve the issue in the purchase process. Without his great effort, the completion wouldn’t be possible. My wife and I are both very appreciated for his effort and kind help. Therefore, we are highly recommending his service and the company. With all the solicitors I have dealt with at HPW the commitment was outstanding, especially Peter Augustine. He was always available, clear in his advice and went the extra mile to make easy a complicated process.” Siddartha Sankar Dutta
“Peter’s no nonsense approach meant an extremely frustrating legal process was dealt with (where other solicitors had failed) in a quick and efficient manner that was deemed reasonable for all concerned. I had absolute confidence in him to get the job done and he didn’t bog me down in legal jargon!” Victoria
“Thank you from the Board of Directors to you and your team with the help, advice and tenacity needed with our case.”
“HPW were extremely knowledgeable, and looked at many issues which we were not aware of. HPW provided expert advice and clear explanations which helped us make informed decisions. We had complete confidence that we received a professional timely service.” Richard William McGill & Rhona Mary Coulter
“HPW have excellent negotiators whom I have recommended.” Lesley Anne Bedrossian
“Peter Augustine was unfailingly considerate and patient in taking me through the confusing process of buying my first home. He consistantly took the time to make sure I fully understood what was being done on my behalf, and I felt he always had my best interests at heart. He managed to push the sale through very quickly despite some hiccups along the way. I very much hope to work with him again in the future.” Lucy Pallett
“We are very happy with the service provided. Very professional, kept up-to-date and informed regularly about the case. Very satisfied. Thank you very much, excellent service.” Kajmak Mujollari & Peshqeshe Gjegja
“HPW did a good job dealing with my flat sale. Our solicitor communicated clearly and efficiently throughout.” Heinz Kehr
“Professional and honest.” Jesus Aegarra Sobral & Andrea Karolina Segarra Sobral
“Our solicitor was both sympathetic and understanding to our specific needs.” Stephen Jon Geary & Helen Angharad Geary
“HPW provided an excellent service and dealt with all the issues promptly and provided good service and pricing and a fast completion; and as for the business, I thank you.” Mr Terence Michael John Crawley
“Just a quick thank you to the professional and efficient service you have given our family during the remortgage of our buy to let property. You have been a pleasure to deal with and my family and I will have no hesitation in recommending you to our friends and family in any conveyancing matters.” Paresh Varsani
“Peter has dealt with us on a number of properties (both commercial and residential) and we have been really impressed. He is fast, efficient, friendly and will take the time to explain things in lay persons terms. I would not hesitate to recommend Peter’s services.” Sharon & Alastair
“She was perfect. Friendly but also efficient and very thorough. She was perfect in every way- kind sensitive but also on top of detail, thorough and very efficient. She was infinitely patient with me when I screwed up, or held her up, but she was always speedy and efficient herself.”Mrs Gardner
Family
“I’d like to thank the legal team in general and Figen Demiri in particular for their efforts in securing a successful outcome on my behalf”. Mr. Linton
“HPW looked after me and my divorce case professionally and sensitively during a very difficult time. My Solicitor was attentive, reassuring and helpful and kept me informed at every stage. I would certainly recommend HPW to my family and friends should they find themselves in similar circumstances.” Hector
“I would highly recommend Hubbard Pegman Whitney, most notably Primrose Hudson and Thanuja Oppilamany who helped me through a most difficult time in a professional yet sympathetic manner and for their help and expertise I will be forever grateful. The highest standard of care was taken and the service they provided was outstanding. Thank you.” A.D
Personal Injury
“I have just reached a successful conclusion to a five year personal injury claim that had a major impact on my mental health and personal finances. However, I don’t think I would have made it through without the support and guidance from Melanie. Her approach was totally professional and she showed great compassion and understanding for the difficulties I experienced. She was backed by a great team who helped with the procedural aspects of the case and I would unreservedly recommend HPW, and Melanie in particular, to anybody looking for help in pursuing a personal injury claim”. – Anonymous Client
“Melanie Neale from Hubbard Pegman and Whitney has spent years helping me fight my claim for compensation against Her Majesty’s Prison Service following an assault. Melanie Neale’s tenacity kept me fighting when I felt I could give up. Without her help and expertise I would not only have problems financially, but my mental health would likely have deteriorated further in some of my already darkest years. I would not hesitate in recommending this firm to any of my former colleagues. Thank you Melanie and your team for shaping a brighter future for myself, my mental wellbeing, and my family.” Mr Simon Kirtland
“I would like to thank Melanie Neale for her efforts in dealing with my claim, it has been a long road, but I’m glad we finally saw a conclusion. It’s a credit to you and the whole firm the perseverance shown to get to justice and conclude this. Many thanks for all your help.” Paul G
“I am very pleased with the service I received from Hubbard Pegman & Whitney. I do not live in the UK and despite certain issues with the language, the Solicitor dealing with my case helped me in obtaining satisfactory compensation for a Road Traffic Accident. I found all the employees of this firm who I had dealings with to be competent, as evidenced by the results in my case. I was able to contact the solicitor conducting my case without reservations and he was always quick to respond to telephone calls, letters and emails. Moreover, I was informed of the action taken at every stage of the case. I would highly recommend the service provided by Hubbard Pegman & Whitney.” Dominik W
“I would like to thank all the staff, everyone was very friendly and helpful and a great job done by all.” Robert Bringloe
“Now we are at the end I can look back and see what a struggle it was. Thank you for your valuable help.” Mary Stringle
“Thank you so much for all the hard work and advice with the case, and all the laughs we have had. We think you have been great and it has been a pleasure getting to know you. Thank you!” Dave and Anne
“I would like to reassure you that my comments on the good job done by you are not exaggerated- your professionalism is highly appreciated.” Mr Tsonkov
“Having to deal with solicitors in UK turned out not to be difficult at all. I was afraid that I won’t be able to understand the legal language but HPW provided me with an excellent help of interpreter who kept me informed and up to date at all times. The whole experience with HPW was educating and despite the fact that it took quite a long time the final outcome was exactly as I expected. I would definitely recommend HPW Hammersmith Solicitors to anybody who is looking for PI lawyers to gain a fair compensation.” Mr Bros
“I would like to thank Charlotte and the rest of the HPW team for their continued support throughout the entirety of the case. They have been extremely understanding and diligent in what have been some difficult circumstances.” Veera Saisa
“HPW have been excellent in securing a successful outcome to my case. From start to finish they were professional and thorough, they worked with me to achieve my aims and at all times they acted in my best interest. I cannot recommend HPW highly enough and I would like to thank the whole team for their hard work.”
“I would like to thank Melanie and her team for helping me in my claim for damages following a fall at work. Thank you for your kindness and pleasant manner and most of all your patience with me. It has taken some time to achieve settlement of my claim but thanks to her perseverance we got there!” Christine
“I contacted HPW to request they pursue a personal injury claim on my behalf after a catastrophic backward fall down some dangerous steps leading into a restaurant. The fall caused serious damage to my arm and shoulder. The quality of service I received from Hubbard Pegman & Whitney throughout their handling of my personal injury claim was no less than excellent. Charlotte Pegman and John Cunningham were personally involved throughout. Their attention to detail was superb. Every aspect of my claim was dealt with expertly and sensitively, while always being completely focused on the best outcome for me. They achieved an extremely satisfactory settlement. I cannot recommend them highly enough.” Laraine Cuming
“Melanie Neale was incredible in my legal process. She guided me from start to end, and in moments when I had doubts and had lost all hope, she was extremely supportive and reassuring. After years Melanie’s determination, perseverance and expertise saw that justice was done with my case. Any sort of legal process is daunting, and Melanie always made sure to explain everything that was happening in detail and that I understood each step. Melanie was wonderful and professional throughout my case, I am eternally grateful for her exceptional service and would not hesitate to highly recommend her and the HPW team”. – anonymous client
Charlotte Pegman
“Level of professionalism was always exemplary” – Anonymous
“Charlotte’s client care is second to none and she is a pleasure to work with.” Barrister at Radcliffe Chambers
“If I hadn’t contacted Charlotte 5 years ago I dread to think how I would be now. Thank you does not seem words enough without getting overly emotional and soppy but I will never forget the support you gave me.”
“I have worked with Charlotte for the last 11 years with great pleasure. I am always happy to recommend Charlotte and her firm to claimants who are looking for sympathetic, professional and practical advice. Charlotte and her team work to achieve the best outcome for the client, in the least stressful manner possible.”
“The small size of Charlotte’s firm does not reflect the significant value of many of the claims handled there.” Barrister at Cloisters Chambers
Probate Department
We go back to the Eastcote days! Outi Hubbard has been our family solicitor for 35 years. She has provided us with helpful and expert advice for our parents, sister and brother, ourselves and our children most recently regarding wills and lasting powers of attorney. We regard her as a good friend.
“Ana´s work has been outstandingly professional at all times. She has shown first class knowledge of the situation. Her emails have been prompt and relevant”- anonymous
“I have been so impressed by Sumer’s efficiency, dedication & hard work in dealing with two Probate cases and assisting with my own Will in the most charming, friendly & caring way. Her help has been invaluable in explaining all the “legalese” involved, and I have every faith in all the work she has done on my behalf. I would have no hesitation in recommending her services to other prospective clients”. – anonymous client
“I had to apply for a deputyship order. My solicitor was Sumer Rana. She was so good. She helped me out so much. I’m a ” dinosaur” when it comes to modern technology. Sumer was so patient. Never made me feel harassed. She listened to me if I had anything on my mind. I also found her to be trustworthy too. And very knowledgeable. She explained everything that I would need to know. I would definitely recommend these solicitors to friends and colleagues , I would also use them again if I had to”. anonymous client
“Sumer is so professional and caring and very good at her job” Christine Quin
“Both Ana, who was my first contact, and Sumer, who provided the on-site help, dealt with our very difficult situation with care, compassion and understanding. Sumer provided a high level of considerate assistance throughout”. anonymous client